먼저 본 교재에 대해 꾸준한 관심을 가져 주신 수험생들에게 고마움을 표한다. 좀더 충실한 자료와 강의로 여러분들의 성원에 보답하고자 노력하겠다.
이전 판과 다소 다른 점은 소방간부, 해경승진 등 간부시험의 자료들을 좀더 보충 하였다는 것이다. 출제경향이 기존 시험과는 다소 다르기에 이에 맞춘 수험준비가 필요하다고 보기 때문이다. 소방간부나 해경승진을 준비하는 수험생들은 본 교재만으로도 시험대비는 충분하다고 생각한다.
경정 승진 준비의 경우, 2021년부터 교수 출제로 출제위원이 변경되었다. 물론 기존의 지문으로도 충분히 대비가 될 것이지만, 응용능력이 다소 요구되는 지문들이 출제될 것이기에 이에 대한 대비가 필요하다고 본다. 무엇보다 경정 승진의 경우 점점 경쟁이 치열해지고 있다. 종래보다 좀더 학습량을 넓히고, 난이도를 올릴 필요가 있다고 본다.
경찰간부후보생들의 경우 2022년부터 행정학이 선택과목으로 전환될 예정이다. 이에 맞춰서 수험준비를 하여야 할 것이다. 행정학이 선택과목으로 전환될 경우 상대적 으로 이전보다는 난이도가 낮아질 것이므로 과도한 수험준비를 지양하는 것이 필요하 다고 본다. 본 교재는 각 기출문제의 출제연도가 지문별로 병기되어 있기에 기출지문 중심으로 공부를 하는 것도 좋은 학습방법이다.
공기업 준비생들의 경우, 주요 기출문제는 반복 출제되기에 기출지문 중심으로 반복 학습하는 것이 필요하다. 지나치게 지엽적인 지문에 치중할 필요는 없다고 본다.
본 교재로 기본 내용을 숙지하고 공기업 기출문제를 중심으로 반복 학습하면 될 것이다.
7급 수험생들은 이 모든 지문들을 꼼꼼히 학습해야 한다. 현재 가장 난이도가 높은 시험이기 때문이다. 특히 2022년부터 PSAT이 필수과목으로 채택이 되었다. 이에 따라 기존의 전공과목의 난이도가 대폭 올라 갈 것으로 예상된다. 본 교재에 나오는 주요 내용은 모두 꼼꼼히 학습을 해야 한다.
본 교재로 공부하는 모든 수험생들이 건승하시길 바란다.
2021년 1월19일
이동호 씀
PART Ⅰ 행정학
제1장 행정의 본질
01 행정의 개념 ························································· 12 05 정부(행정)규제 ······························ 22
02 행정개념에 관한 학설 ········································· 13 06 행정지도 ······································· 33
03 정부관 : 정부의 범위에 대한 견해 ······················ 16 07 행정학의 학문적 성격 ··················· 35
04 작은 정부 ··························································· 20 08 행정의 변수 ·································· 37
제2장 행정과 환경
01 행정과 정치 ························································ 38 05 정부실패의 교정 방안 ··················· 51
02 행정과 경영 ························································ 40 06 행정과 시민사회 ··························· 54
03 행정과 법 ··························································· 43 07 행정문화 ······································· 63
04 행정과 경제 ························································ 44
제3장 행정가치(이념)
01 의의 ···································································· 69 03 수단적 가치 ·································· 78
02 본질적 가치 ························································ 70 04 행정가치의 구현 ···························· 91
제4장 미국 행정학의 전개과정 93
제5장 행정학의 주요이론(접근방법)
01 역사적 접근과 법률·제도적 접근방법 ················ 99 10 후기행태주의 : 신행정론 ·············· 118
02 과학적 관리론 ···················································· 99 11 공공선택론 ···································· 121
03 인간관계론 ························································ 101 12 신제도주의 ··································· 130
04 형태론적 접근방법 ············································ 103 13 신공공관리론 ································ 141
05 생태론적 접근방법 ············································ 105 14 탈신공공관리론 ···························· 148
06 체제론적 접근방법 ············································ 109 15 뉴 거버넌스론 ····························· 150
07 현상학적 접근방법 ············································· 112 16 신공공서비스론 ···························· 155
08 포스트모더니티이론 ··········································· 115 17 딜레마 이론 ································· 159
09 발전행정론 ························································ 117 18 시차이론 ······································ 160
PART Ⅱ 정책학
제1장 정책학의 기초이론
01 정책학의 의의와 유형 ········································· 166 02 정책환경과 정책과정 참여자 ········ 179
제2장 정책의제 설정
01 의의 ·································································· 195 04 정책의제설정이론 ······················· 200
02 정책의제 설정 과정 ············································ 195 05 의제설정과정 모형 ······················ 203
03 주도집단에 따른 정책의제 설정 과정 ·················· 198 06 정책의제설정을 좌우하는 요인 ··· 205
제3장 정책분석
01 정책분석의 의의 ················································· 208 04 정책대안의 비교·평가 및 선택 ·· 224
02 정책문제 인지·분석·정의, 정책목표의 설정 ······· 210 05 소득분배(불평등도) 기준 ············· 232
03 정책대안의 탐색, 개발 및 결과 예측 ················ 215 06 합리적 정책결정의 제약요인 ······· 235
제4장 정책결정
01 정책결정의 의의 ················································· 238 02 정책결정의 이론모형 ··················· 239
제5장 정책집행 260
제6장 정책평가
01 정책평가의 의의와 유형 ······································ 277 03 정책평가의 방법 ························· 290
02 정책평가의 논리 ················································ 283 04 우리나라의 정책평가제도 ············ 295
제7장 정책변동
01 정책변동의 의의와 유형 ······································ 301 02 정책변동 모형 ···························· 304
제8장 기획
01 기획의 의의 ······················································· 307 03 기획의 제약요인 ························· 309
02 국가기획과 민주주의와의 관계에 관한 논쟁 ········· 309
PART Ⅲ 조직론
제1장 조직일반론 01 조직의 의의와 유형 ············································ 314 02 조직이론의 전개과정
······················································································· :D. Waldo의 조직이론 분류 ······ 319
제2장 조직문화 01 조직문화의 의의 ················································· 328 02 조직문화의 접근방법
······················································································· :조직문화와 조직효과성의 관계 ··329
제3장 조직의 목표관리 01 조직의 목표 ······················································· 330
05 균형성과표(BSC) ························· 344
02 조직목표와 달성과 효과성 평가모형 ···················· 334 06 미션·비전·전략 ······················· 349
03 목표관리(MBO) ················································· 338 07 성과관리 ····································· 351
04 총체적 품질관리(TQM) ······································ 341 08 전략적 관리 ································ 353
제4장 조직구조론 01 조직구조의 의의 ················································· 355 04 조직구조의 상황 변수 ················· 368
02 조직구조의 설계 ················································ 360 05 조직구조의 설계 모형 ················· 375
03 조직구조의 기본변수 ·········································· 364 06 조직구조의 형태 ························· 385
제5장 조직행태론 01 개인차 ······························································· 413 06 의사전달(의사소통) ····················· 448
02 인간관과 조직관리 ·············································· 414 07 행정 PR ····································· 453
03 동기부여 ···························································· 417 08 갈등관리론 ·································· 454
04 리더십 ······························································ 436 09 조직 내의 집단 ··························· 463
05 권 력 ································································ 447
제6장 조직과 환경 01 조직환경의 의의 ················································· 467 03 임의론적 관점 ····························· 475
02 환경결정론적 관점 ············································· 469 04 제도주의 ····································· 477
제7장 조직발전 01 의의 ·································································· 478 04 적용상 문제점 ···························· 480
02 조직발전의 기법 유형 ········································ 479 05 조직혁신 ····································· 481
03 조직발전의 특징 ················································ 480 06 다양한 모형들 ···························· 483
제8장 지식정보사회에서의 조직 01 지식정보사회와 조직이론 ···································· 485
03 정보화에 의한 새로운 조직 형태 488
02 혼돈이론 ··························································· 486 04 지식 패러다임의 등장 ················· 491
PART Ⅳ 인사행정론
제1장 인사행정의 기초 498
제2장 인사행정의 제도적 기반
01 인사행정제도의 발달 ········································ 500 02 인사행정 담당기관 ······················ 512
제3장 공직구조의 형성
01 공직구조 형성의 원칙 ········································· 516 02 직위 분류의 방법 ························ 521
제4장 임용
01 외부임용(신규채용) ············································· 537 03 내부임용 ····································· 551
02 한국 공무원의 구분 ············································ 544
제5장 능력발전
01 경력개발 ···························································· 561 03 공무원 평정제도 ························· 568
02 교육훈련 ··························································· 562
제6장 동기부여 584
제7장 평가·환류 : 규범과 통제
01 공무원의 충성 ···················································· 599 03 공무원단체 ·································· 601
02 공무원의 정치적 중립 ········································ 599 04 신분 보장과 신분의 제약 ··········· 608
PART Ⅴ 재무행정론
제1장 예산의 본질 01 예산의 의의 ······················································· 618 03 재정 관계 조직 ·························· 630
02 재정과 법률 ······················································· 625
제2장 예산의 원칙 633
제3장 예산의 종류 01 세입·세출의 성질에 따른 유형 : 일반회계, 특별회계 ··· 639
04 예산 불성립시 예산집행을 위한 장치 · 648
02 기금 ·································································· 642 05 재정정책을 위한 예산제도 ············ 650
03 예산의 성립 시기별 분류 ··································· 646
제4장 예산 내용의 분류 01 예산 분류의 의의 ··············································· 659 04 품목별 분류(지출 대상별 분류) ··· 661
02 기능별 분류 ······················································ 659 05 경제 성질별 분류 ······················· 662
03 조직별(소관별) 분류 ··········································· 660 06 우리나라 예산의 과목구조 ·········· 663
제5장 예산결정이론 01 합리적 분석에 의한 과정 : 총체주의 혹은 합리모형 ····· 664 03 기획과 예산 ································ 668
02 정치적 과정에 의한 결정 : 점증주의 혹은 점증모형 ····· 666 04 예산결정과 이론 ························· 669
제6장 예산 과정 01 예산 주기 ·························································· 673 04 예산 집행 ···································· 682
02 예산 편성 ·························································· 673 05 결 산 ·········································· 693
03 예산 심의 ·························································· 679 06 회계검사 ····································· 696
제7장 예산 및 회계제도의 개혁 01 정부회계제도의 개혁 ········································· 701
03 결과 지향적 예산개혁·신성과주의 예산 02 전통적인 예산제도 개혁 ·····································
707 : 성과주의예산의 부활 ··············· 725
제8장 재정혁신과 시민참여 01 중앙예산부서의 사업예산관리 혁신 ···················· 731 02 예산과 시민 ································ 736
제9장 조달행정 739
PART Ⅵ 공공서비스
제1장 공공서비스의 의의와 유형 01 공공서비스의 의의 ·············································· 744
03 공공서비스의 유형 ······················ 745
02 공공서비스 공급의 가치 지향 변화 ··················· 744
제2장 공공서비스의 공급방식 01 Savas의 공공서비스공급유형 ······························ 748
04 민관협력공급 ······························· 759
02 정부에 의한 서비스 공급 방식 ···························· 749 05 사회적 기업 ································· 760
03 민간에 의한 서비스 공급 ···································· 753 06 공공서비스 성과평가 ···················· 762
제3장 공공재의 과소공급설과 과다공급설 01 과소공급설 ························································· 763
02 과다공급설 ··································· 764
PART Ⅶ 행정윤리와 행정통제
제1장 행정윤리 01 행정윤리의 의의 ················································· 768 03 신뢰적자의 문제 ························· 787
02 행정권의 오용 ··················································· 786 04 공무원 부패의 접근방법과 유형 ·· 788
제2장 행정통제 01 행정통제의 유형 구분 ········································· 793 03 내부통제 ······································ 799
02 외부통제 ··························································· 796 04 행정통제력 향상 방안 ················· 801
제3장 행정책임 01 의의 ·································································· 804 03 적극행정과 면책제도 ·················· 808
02 행정책임의 유형 ··············································· 804
제4장 행정개혁 01 행정개혁의 의의 ················································ 809
04 행정개혁에 대한 저항과 극복방안 813
02 행정개혁의 촉진 요인 ······································· 810 05 주요 국가의 행정개혁 내용 ········· 816
03 행정개혁의 접근방법 ·········································· 810
PART Ⅷ 전자정부론
제1장 전자정부론의 기초이론 820
제2장 전자정부 01 전자정부의 의의 ················································· 823 04 전자정부의 추진전략 ···················· 827
02 전자정부의 목표 ················································ 825 05 전자정부법 ·································· 833
03 전자정부의 발전 단계 ······································ 826
제3장 정보행정과 정보행정 서비스
01 정보화정책의 추진 ············································· 835 04 빅데이터 ····································· 845
02 행정 업무의 전자적 처리 ··································· 836 05 보편적 정보서비스정책 ················· 847
03 전자정부와 유비쿼터스 정부 ······························· 844 06 다양한 개념들 ······························ 847
(U-Government) ······················································· 07 4차 산업 혁명 ····························· 848
PART Ⅸ 지방자치론
제1장 지방자치의 기초 01 지방행정의 의의 ················································· 852 03 지방자치의 현대적 경향 ············· 856
02 지방자치의 의의 ················································ 853
제2장 지방자치단체의 구조와 구역 01 지방자치단체의 종류 ·········································· 858
03 지방자치단체 구역 ······················ 863
02 지방자치단체의 계층구조 ··································· 860
제3장 지방자치단체의 주민 01 주민의 의의 ······················································ 865 02 주민참여 ····································· 865
제4장 지방자치단체의 기능과 사무 01 지방자치권 ························································· 877
03 기능(사무)배분 ···························· 886
02 지방사무 ··························································· 882
제5장 지방자치단체의 기관 01 지방자치단체의 기관구성 ···································· 892 03 집행기관 ····································· 899
02 지방의회 ··························································· 895
제6장 중앙과 지방정부 간 관계 01 정부 간 관계 ····················································· 907 04 광역행정 ····································· 915
02 정부 간 갈등 및 분쟁조정 ·································· 909 05 특별지방행정기관(일선기관) ··········· 922
03 중앙통제 ···························································· 911
제7장 지방자치단체의 지방재정
01 지방재정의 의의와 기능 ······································ 924 05 지방채 ········································· 929
02 지방세입의 기본 구조 ········································ 925 06 지방재정조정제도(의존재원) ········· 931
03 지방세(자주재원) ················································ 925 07 지방재정관리 ································ 937
04 세외수입(자주재원) ············································· 928 08 지방공기업 ·································· 939